When submitting a complaint, written or verbal, to Queen it is important to include a few important items regarding your account information such as:
- Name of your Queen Advisor or name of applicable Staff
- Your account number(s)
- The details of your complaint and all applicable supporting documentation
- Your contact information
You can submit your complaint:
Via mail:
Queen Financial Group Inc. (Attention: Jenny Xu, Compliance Officer)
901-7030 Woodbine Ave.
Markham, ON. L3R 6G2
Via email: cjiang@queenfinancial.com
Via fax: 905-489-6565
Via phone: 1-416-848-0288